Warranty claim

Product information

Serial number
21421931
Delivery note number
976
Delivery note date
19/05/2024
Product model
ITALA 135 BT
Selling date to end-user
10/03/2022
Guarantee applicant name
Adel
Guarantee applicant surname
Salama

Fault description

Fault date
22/11/2022
Working hours
473
Fault description

we had a call from my customer that the batteries charger is not working , we sent a technical crew to find out , we find the charger is not working as attached video and there is a burned component inside it as attached photo.

Part number requested under warranty

Part number
18-0019-003
Quantity
1

Status

Request status
Pending

Attachments