Warranty claim

Product information

Serial number

21421931

Delivery note number

976

Delivery note date

22/09/2023

Product model

ITALA 135 BT

Selling date to end-user

10/03/2022

Guarantee applicant name

Adel

Guarantee applicant surname

Salama

Fault description

Fault date

22/09/2023

Working hours

473

Fault description

we had a call from my customer that the batteries charger is not working , we sent a technical crew to find out , we find the charger is not working as attached video and there is a burned component inside it as attached photo.

Part number requested under warranty

Part number

18-0019-003

Quantity

Status

Request status

Pending

Attachments