Warranty claim

Product information

Serial number

23191429

Delivery note number

456

Delivery note date

05/12/2023

Product model

WILLMOP 50 GRIGIA (V19) (ICE)

Selling date to end-user

12/09/2023

Guarantee applicant name

Julie

Guarantee applicant surname

Kitchener

Fault description

Fault date

05/12/2023

Working hours

Fault description

Customer reported run time issues. Checked battery and showing 26v when fully charged, then dropped immediately to 24v. Put back onto charge and could see it charging, therefore charger not the issue. Battery faulty and needing replacement

Part number requested under warranty

Part number

187000003

Quantity

Status

Request status

Pending