Warranty claim

Product information

Serial number
23191429
TSM invoice number
456
Product model
WILLMOP 50 GRIGIA (V19) (ICE)
Delivery note date
20/09/2023
Registered on
Guarantee applicant name
Julie
Guarantee applicant surname
Kitchener

Fault description

Fault date
18/09/2023
Working hours
Fault description

Customer reported run time issues. Checked battery and showing 26v when fully charged, then dropped immediately to 24v. Put back onto charge and could see it charging, therefore charger not the issue. Battery faulty and needing replacement

Part number requested under warranty

Part number
187000003
Quantity
1

Status

Request status
Pending