Warranty claim

Product information

Serial number
23352738
Delivery note number
946
Delivery note date
04/10/2024
Product model
WILLMOP 50 (V19)
Selling date to end-user
04/10/2024
Guarantee applicant name
Joosep
Guarantee applicant surname
Juhkam

Fault description

Fault date
28/03/2024
Working hours
Fault description

We have a problem with the customer´s machine.
The black water tank is defective, machine stops and does not continue working.
We removed the tank from the new Willmop and replaced it, then it worked correctly.
We cleaned the tank thoroughly, checked everything, but still doesn`t work.
We gave the customer a new tank, which we took from a new machine.
Willmop is new, the customer purchased it on October 17th. 2023

Status

Request status
Pending

Attachments