Warranty claim

Product information

Serial number
23161180
TSM invoice number
421
Product model
WILLMOP 50 (V19)
Delivery note date
18/05/2023
Registered on
Guarantee applicant name
Nova
Guarantee applicant surname
Higiene

Fault description

Fault date
04/04/2024
Working hours
Fault description

The left brush, is not working, right brush is working correctly. Same injury than months ago.
If i change the connector of the motors in the card, the other motor is working, then the motors are working fine, the card is broken.

Part number requested under warranty

Part number
14-0500-059
Quantity
1

Status

Request status
Pending