Warranty claim

Product information

Serial number
23201472
Delivery note number
465
Delivery note date
01/08/2024
Product model
ARIA 240 - VERSIONE 2
Selling date to end-user
01/08/2024
Guarantee applicant name
Olga
Guarantee applicant surname
Rifà

Fault description

Fault date
28/09/23
Working hours
17.5
Fault description

Traction failure, mistake 17. it only works foreard. Check the electrical installation. potentiometer and with the TSM technician, it is determined that there is a failure in the traction card.
TSM send a new card, but by replaces the reference and by mistake it is form the turbine. It is claimed again and the correct one is sent to us.
make the replacement and test. The two electronic cards are returned.
14-0500-084 this electrinic card has not been used.

Part number requested under warranty

Part number
14-0500-084
Quantity
1
Part number
14-0500-087
Quantity
1

Status

Request status
Closed