Warranty claim

Product information

Serial number
22120517
Delivery note number
218
Delivery note date
01/12/2023
Product model
WILLMOP 50 S
Selling date to end-user
01/12/2023
Guarantee applicant name
Robert
Guarantee applicant surname
Drescher

Fault description

Fault date
01/12/2023
Working hours
9
Fault description

Hello,
With the named Willmopp, the battery is without function after a short time. We have already tested the machine with a different battery. With a new battery, the machine works again. So it can only be the battery defect. Nothing happens when I press the charge indicator.

Unfortunately, it is not possible to charge the battery:

Battery SN: 22080254

Part number requested under warranty

Part number
18-7000-004
Quantity
1

Status

Request status
Pending

Attachments