Warranty claim

Product information

Serial number
22442361
Delivery note number
1045
Delivery note date
27/05/2024
Product model
WILLMOP 50
Selling date to end-user
27/05/2024
Guarantee applicant name
Kirstie
Guarantee applicant surname
Camilleri

Fault description

Fault date
18/05/2023
Working hours
Fault description

Date of sale to end user 27/03/23
Fault date 15/05/23
Battery is not charging correctly, showing fault with charging to 4 volts instead of the full 25 volts.
Customer has used the correct charging processes and their other Willmop on site is charged in the same correct procedure and is not showing fault at all.

Part number requested under warranty

Part number
18-7000-004
Quantity
1

Status

Request status
Pending