Warranty claim
Product information
Serial number
22442361
Delivery note number
1045
Delivery note date
05/12/2023
Product model
WILLMOP 50
Selling date to end-user
05/12/2023
Guarantee applicant name
Kirstie
Guarantee applicant surname
Camilleri
Fault description
Fault date
05/12/2023
Working hours
Fault description
Date of sale to end user 27/03/23
Fault date 15/05/23
Battery is not charging correctly, showing fault with charging to 4 volts instead of the full 25 volts.
Customer has used the correct charging processes and their other Willmop on site is charged in the same correct procedure and is not showing fault at all.
Part number requested under warranty
Part number
18-7000-004
Quantity
1
Status
Request status
Pending